Customer Support

270-665-5186

Email Support

baltel@brtc.net

Office Hours

Mon - Fri
8:00am - 4:30pm

Internet Services

BTC Internet
New Fiber Optics, New Internet Packages, Greater Speeds!
Internet Help Guide
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Say hello to BTC's Broadband-Only service!

It’s finally here.

ELITE customers can now get top-notch Internet speeds without signing up for TV or voice services: everything you want, nothing you don’t.

BTC broadband internet
Smart Rural Community Certified

Residential Internet Services

We’re a team of community members on your side working to bring the world’s best technologies to your home. We’re excited to bring your family fiber optic internet cables, now providing greater access to high speed and more reliable internet!

Prime series Internet

Make basic connections to the world around you. Our Prime Series packages are perfect for households with limited internet needs and fewer devices.

Prime Series: CORE
25 MBps
$36.99 / mo
Prime Series: EDGE
50 MBps
$46.99 / mo
Prime Series: PEAK
75 MBps
$56.99 / mo
Elite series internet

Kick your connection up a notch – or two, or three. Our Elite Series features packages with higher bandwidth than we’ve ever offered before – thanks to our newly installed fiber optic cables.

Elite Series: CORE
150 MBps
$76.99 / mo
Elite Series: EDGE
300 MBps
$96.99 / mo
Elite Series: PEAK
1 GBps
$136.99 / mo
SRC Gig-Certified

Business Internet Services

Propel your business forward with our variety of business-focused internet packages, fitted with higher upload speeds than our residential packages.

Enterprise internet series

Your business runs on connections – we make it happen. Our Enterprise Series packages make business operations, connections and growth possible.

Enterprise Series: CORE
25 MBps
$56.99 / mo
Enterprise Series: EDGE
50 MBps
$66.99 / mo
Enterprise Series: PEAK
75 MBps
$76.99 / mo
Corporate internet series

Your business is on the rise – let’s see how far you can go. Our Corporate Series packages make anything possible, featuring higher bandwidth and greater speeds than ever before.

Corporate Series: CORE
150 MBps
$96.99 / mo
Corporate Series: EDGE
300 MBps
$116.99 / mo
Corporate Series: PEAK
1 GBps
$156.99 / mo
Actual speeds may vary and aren’t guaranteed.

Installation

Installation is free for the first-time subscribers. The installation process includes an ONT, one (1) hardwired Internet connection, and a WiFi router. BTC will maintain this equipment and the customer is responsible for their network and connected devices.

Our technicians will provide support for equipment provided by BTC. We do not support the customer’s connected equipment.

Re-install charges: $67.60
$50 for home/business visit and $50 per hour after the 1st hour (customer equipment issues)
WiFi Management and Internet Support: $4.95

For technical support call 270-665-9600 or email baltel@brtc.net. For more information about BTC internet services, call us at 270-665-5186 or email baltel@brtc.net.